TERMS & CONDITIONS (AutoVanta UG)

1. 1. Scope

   These Terms and Conditions apply to all services and products offered by AutoVanta UG, including:

   • Fleet services (cleaning, relocation, maintenance)
   • Vehicle sourcing (car buying via auctions)
   • Online shop purchases

   🔷 2. Company Information

    

   AutoVanta UG

   Weißenfelser Str. 22

   12627 Berlin, Germany

   Email: info@autovanta.de

   🔷 3. Services (Fleet Operations)

    

   3.1 Scope of Services

    

   AutoVanta provides fleet-related services including cleaning, relocation, and maintenance coordination through partner networks.

    

   3.2 Execution

    

   Services are scheduled based on availability and operational planning. No fixed service times or guaranteed availability are provided unless explicitly agreed.

    

   3.3 Invoicing

    

   Services are invoiced after completion or as agreed individually.

    

   3.4 Cancellation

   • Free cancellation before service confirmation
   • After confirmation, cancellation may result in charges depending on preparation and costs incurred

   🔷 4. Vehicle Relocation

    

   AutoVanta coordinates vehicle relocation using drivers, transport solutions, or other legal methods.

    

   We ensure structured handling and coordination, but do not guarantee specific delivery times unless explicitly agreed.

   🔷 5. Vehicle Sourcing (Car Buying)

    

   5.1 Service Description

    

   AutoVanta sources vehicles from European auction platforms not accessible to the public.

    

   5.2 Pricing

    

   A service fee of 15% – 25% applies depending on vehicle and sourcing complexity.

    

   5.3 Inspection & Condition

    

   Vehicles are selected based on third-party inspection reports.

   Physical inspection prior to purchase is generally not possible.

    

   5.4 Payment

    

   Full payment must be made in advance before vehicle purchase and delivery.

    

   5.5 No Return / No Refund

    

   All vehicle purchases are final.

   There is no return, cancellation, or refund after purchase confirmation.

    

   5.6 No Warranty

    

   AutoVanta does not provide warranty for sourced vehicles. Responsibility is limited to sourcing and coordination.

   🔷 6. Online Shop (Products)

    

   6.1 Orders & Payment

    

   Orders must be paid in full at checkout via available payment methods.

    

   6.2 Delivery

    

   Delivery times may vary depending on product availability and logistics.

    

   6.3 Returns

    

   Customers have the right to return products within 14 days of receipt.

   • Return shipping costs are borne by the customer
   • Refunds are issued after inspection of returned goods

   🔷 7. Pricing

    

   All prices are communicated clearly before confirmation.

   AutoVanta follows a transparent pricing approach with no hidden fees.

   🔷 8. Liability

    

   AutoVanta is liable only for damages caused by:

   • Intentional misconduct
   • Gross negligence

    

   For all other cases, liability is limited to the extent permitted by law.

    

   AutoVanta is not liable for:

   • Indirect or consequential damages
   • Delays caused by third parties
   • Auction-related risks (vehicle condition, hidden defects)

   🔷 9. Third-Party Services

    

   AutoVanta works with external partners (e.g., workshops, logistics providers).

   We are not responsible for actions or delays caused by third-party providers.

   🔷 10. Data Protection

    

   Personal data is processed in accordance with our Privacy Policy.

   🔷 11. Governing Law

    

   These Terms and Conditions are governed by the laws of the Federal Republic of Germany.

   🔷 12. Final Provisions

    

   If any provision of these Terms is found to be invalid, the remaining provisions remain unaffected.