Privacy Policy

1. General Information

We take the protection of your personal data seriously. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or use our services.

Controller (Data Responsible):

AutoVanta UG

Weißenfelser Str. 22

12627 Berlin, Germany

Email: info@autovanta.de

2. Data We Collect

We may collect the following personal data when you use our website or services:

• Name
• Email address
• Phone number
• Address (e.g. for delivery or service requests)
• Vehicle preferences and service-related information
• Any information you provide via contact or service forms

3. Purpose of Data Processing

Your data is used for the following purposes:

• Processing service requests (cleaning, relocation, maintenance)
• Vehicle sourcing and customer inquiries
• Order processing (shop purchases)
• Communication with you regarding your request or order
• Improving our website and services

4. Legal Basis (GDPR)

We process your data based on:

• 6(1)(b) GDPR– for contract fulfillment and service requests
• 6(1)(f) GDPR– for legitimate interests (website improvement, operations)

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to ensure proper functionality and improve user experience.

You can manage or disable cookies through your browser settings.

6. Analytics & Tracking Tools

Google Analytics

We use Google Analytics to analyze website usage and improve our services.

Google may process data such as:

• IP address (anonymized where possible)
• Device and browser information
• User behavior on the website

Social Media Tracking (Meta, Instagram, TikTok)

We may use tracking technologies from social media platforms (e.g., Meta/Facebook, Instagram, TikTok) to measure and improve our marketing performance.

7. Payments

We offer secure payment methods via third-party providers, including:

• PayPal
• Credit/Debit Cards
• Klarna

Payment data is processed directly by the respective payment provider. We do not store full payment details.

8. Data Sharing

We only share your data when necessary, including:

• Payment providers (for transactions)
• Service partners (e.g. workshops, logistics) where required for service execution
• Hosting provider (Hostinger) for website operation

We do not sell your personal data.

9. Data Storage

We store personal data only as long as necessary for:

• Service fulfillment
• Legal obligations
• Business operations

10. Your Rights (GDPR)

You have the right to:

• Access your data
• Correct inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Data portability

To exercise your rights, contact us at: info@autovanta.de

11. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.